ORDERING

If you are interested in making a purchase please send me an EMAIL with the title, description, size and price.

I will check availability and get back to you to arrange payment and delivery. Items that are in stock will normally be dispatched within 5 days of payment being received. Please note that on occasions some prints are made to order so it may be a couple of weeks until they are ready to post. 

 

PAYMENT

Bank transfer is my preferred payment method. I can also accept credit and debit cards via PayPal.

 

POST & PACKING

I will parcel up your order carefully so that it will reach you in perfect condition.  I send UK orders via Royal Mail or courier depending on the size / weight.

I also ship internationally so please contact me to enquire about postage costs. Any import duties and taxes due on international orders are payable by the customer.

 

REFUNDS & EXCHANGES

I am happy to provide a refund if you change your mind. Please contact me first by email to notify me & then return the print in perfect condition it its original packaging within 14 days of receipt. Please ensure you have proof of postage and use an insured & tracked delivery method to ensure that the item reaches me safely. Please note that I am unable to refund postage costs. Custom orders and special commissions are excluded from my refund policy. Should your item arrive damaged then please inform me immediately. I will require you to please send me photographs of both the damage to the item and packaging, as I will need to provide this as evidence in order to make a claim - Thank you. 

 

PRIVACY POLICY

My Privacy Policy relating to my website can be read here


ETSY

You can also find me on my ETSY shop. Please click below:

 

 

 

GIFT VOUCHERS

Gift vouchers are now available to purchase and will be presented inside one of Clare's art cards. Please click here for details.

 

 
 
 

 © 2018 CLARE CAULFIELD. All Rights Reserved.