ORDERING

If you are interested in making a purchase please send me an EMAIL with the title, description, size and price.

I will check availability and get back to you to arrange payment and delivery. Items that are in stock will normally be dispatched within 5 days of payment being received. Please note that on occasions some prints are made to order so it may be a couple of weeks until they are ready to post. 

 

PAYMENT

Bank transfer is my preferred payment method. I can also accept credit and debit cards via PayPal.

 

POST & PACKING

I will parcel up your order carefully so that it will reach you in perfect condition.  I send UK orders via Royal Mail or courier depending on the size / weight.

I also ship internationally so please contact me to enquire about postage costs. Any import duties and taxes due on international orders are payable by the customer.

 

REFUNDS & EXCHANGES

I am happy to provide a refund if you change your mind. Please contact me first by email to notify me & then return the print in perfect condition it its original packaging within 14 days of receipt. Please ensure you have proof of postage and use an insured & tracked delivery method to ensure that the item reaches me safely. Please note that I am unable to refund postage costs. Custom orders and special commissions are excluded from my refund policy. Should your item arrive damaged then please inform me immediately. I will require you to please send me photographs of both the damage to the item and packaging, as I will need to provide this as evidence in order to make a claim - Thank you. 

 


ETSY & FOLKSY

I also sell via my ETSY and FOLKSY shops. Please follow the links to visit...

 

 
 

 

GIFT VOUCHERS

Gift vouchers are now available to purchase and will be presented inside one of Clare's art cards. Please click here for details.

 

 
 
 

 © 2017 CLARE CAULFIELD. All Rights Reserved.